Unit-Level Serialization
Every product gets a verified identity at the point of manufacture, before it's even boxed.
TRACK & TRACE
Know where every unit is — without asking anyone.
Smart Epsilon serializes every unit at the source and follows it in real time — plant, warehouse, distributor, retailer, consumer — so "where's my stock" stops being a question your team has to chase down.
GS1 EPCIS 2.0 native
Works with SAP, Oracle, any ERP
Live in ~6 weeks
The Journey
The Journey: One Identity, Five Stages
One continuous identity connects every physical stage a unit passes through.
Underneath, every stage captures six data types automatically, not as separate systems: Operations, Distribution, Product, Packaging, Geography, and Insights.
Plant
A unit is serialized the moment it's made — batch, line, and shift tied to it permanently, before it's boxed.
Warehouse
Aggregated into case and pallet hierarchy automatically; dispatch confirmed the moment it leaves.
Distributor
Receipt confirmed on arrival, not assumed from an invoice.
Retailer
Verified stock, verified shelf — visibility doesn't stop at the warehouse door.
Consumer
The same identity that started at the plant is what a customer scans at the end — one thread, start to finish.
Track & Trace
What Track & Trace Actually Does
Six specific capabilities, tied to one identity that follows every unit from plant to point of sale.
Real-Time Location Tracking
Know where any unit is, at any stage, without asking anyone.
Dispatch & Receipt Confirmation
Every handoff — warehouse, distributor, retailer — is verified, not assumed from paperwork.
Batch-Level Recall Precision
Trace a confirmed defect to its exact batch, line, and shift — not the whole product line.
Sell-Through Verification
Real, scan-confirmed sales data, replacing shipment-based demand estimates.
Full Chain-of-Custody Record
A defensible, auditable history from manufacture to point of sale, ready for an audit or legal request on demand.
Real-world risks
The Cost of Not Knowing
These aren't inconveniences. They're the moments a visibility gap turns into a line item on a board deck.
NO MATTER WHO'S ASKING
However You're Being Asked to Evaluate This
The question changes depending on who's asking. The answer doesn't.
Features
What It Actually Solves
| Feature | The Problem It Solves | The Impact |
|---|---|---|
| Unit-level serialization at source | No way to trace a specific unit back to its exact production batch, line, or shift | Recalls narrow to the exact affected batch — cutting recall cost and scope dramatically |
| Dispatch/receipt confirmation at every stage | Shipment and receipt records are assumed to match, but rarely verified. | Disputed shipments and stuck working capital drop, because custody is proven, not assumed |
| Real-time geolocation tracking | Visibility disappears the moment product leaves your own four walls | Full visibility from plant to consumer, not just to your own warehouse door |
| GS1 EPCIS 2.0 native data model | Data is trapped in a proprietary format that can't be shared with partners or regulators | Standards-compliant data exchange on demand — no custom integration project every time |
| Automated chain-of-custody trail | Reconstructing a shipment's history for a legal or regulatory request takes weeks | Full history available in minutes, without a cross-functional fire drill |
Integrations
Fits the Stack You Already Run
We built Smart Epsilon to plug into the systems your production lines and warehouses already depend on.
GS1 EPCIS 2.0 native
Speaks the open standard your partners and regulators already expect.
Connects your entire business ecosystem
Connect CRM, OMS, WMS, ERP, HRMS and more.
API-first
Built to integrate, not to be worked around.
Deployment
One Rollout Process, Sized to What You're Deploying
A single line on one SKU moves fast. A multi-site, multi-ERP rollout takes longer. The sequence below is what stays constant either way. It’s how we scope the real timeline with you, instead of quoting one before we’ve seen your stack.
01
Discovery
Map your current stages, systems, and data gaps. This is what actually sets the timeline.
02
Scoping
Agree on the lines, SKUs, and integration points, and set a realistic date, in writing.
03
POC
Prove the model end-to-end on one line before committing further.
04
Pilot Batch
Run a real batch through the full five-stage journey.
05
Team Training
Get plant, warehouse, and field teams trained and confident on the new workflow.
06
Complete Rollout
Scale across remaining lines, sites, and partners at your pace.
For the first time we can see exactly what's moving through the channel in real time. Stockout firefighting has all but disappeared.
320M+
units serialized to date
95%
scan compliance across the network
20–25%
reduction in stockouts
Aggregated client data, 2023–2026. Full methodology available on request
Customer voices
Real results from the teams using Smart Epsilon.
See what supply chain and brand protection leaders
experienced after implementing the platform.
Before you ask
The questions we hear most.
Honest answers, no sales preamble.
No — activation happens while the product is already being packaged; it adds an identity, not a step.
Your ERP tracks inventory counts. This tracks the identity of each physical unit — different data, different purpose, and it feeds your ERP rather than replacing it.
That's the point where most systems go dark — this is exactly where Track & Trace keeps working, through distributor and retailer, to the final scan.
Book a demo
See what Track & Trace looks like on your actual SKUs — not a demo environment.
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